About Zacoustic
OUR STORY
Zacoustic was founded as a solution to the frustrations and pain points call center operators experience on a daily basis. Through our patented CX analytics platform, we quickly became a trusted CX partner for businesses and enterprises alike.
As the experience management industry continued to evolve, Zacoustic prioritized finding other ways to fuel better CX. As a result, we shifted our focus on the other vital part of the CX equation: Employee Experience.
Today, Zacoustic offers patented and innovative EX plug-ins that fill customer survey data gaps, generate actionable insights in real-time, and drive transformative experiences for both employees and customers–all on your favorite experience management platforms, including, Salesforce and AWS, with dozens of other platforms coming very soon!
OUR LEADERSHIP
Meet the minds behind the revolutionary EX plug-ins that are taking the CX industry by storm. Without them, Zacoustic simply wouldn’t be “Zacoustic”.

Tim Lavin
CEO

Tim Lavin
CEO

Bradley Young
CFO

Bradley Young
CFO

Archer Parviz Alvandi
Head of Technology

Archer Parviz Alvandi
Head of Technology

Jake Raska
Head of Client Success

Jake Raska
Head of Client Success